Legal and Privacy

OzOpal is committed to protecting your personal information.

This Privacy Policy governs the manner in which OzOpal collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by OzOpal.


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser(s) place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User’s may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How we use collected information

OzOpal may collect and use Users personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.

– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

– To improve our Site
We may use feedback you provide to improve our products and services.

– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.

– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.


How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is compliant with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Our Site is protected by the highest level of internet security, an “Extended Validation SSL” certificate.

SSL = SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

EV-SSL = Extended Validation SSL Certificates are a new type of SSL Certificate which is intended to give users more confidence in who you are (the legal entity who has applied for the ssl certificate) and that you control/own your web site. 

COMODO EV-SSL – Certificate Information:

Below is the extent as to which OzOpal has been validated & verified by Comodo, to comply & be able to protect the’s website & its users by installing an EV-SSL website security certificate.

ALL requirements for EV SSL Certificates MUST be verified directly with the government registration authority, or a Qualified Independent Information Source, or via a legal opinion or accountant letter as applicable. The basic verification requirements are:

A. Verify Legal Existence and Identity
This entails verifying the organization registration directly with the incorporating or registration agency.

B. Verify Trade/Assumed Name as applicable.
Only applicable if company does business under a name which is different from the official name of their corporation. Trade name must be registered and verifiable.

C. Verify Operational Existence
This means that we must verify that the company is able to conduct business operations. Typically this means that the company has a current active demand deposit account with a regulated financial institution.

D. Verify Physical address and organization phone number

E. Verify Domain ownership

F. Verify the name, title, authority and signature of the person(s) involved in requesting the certificate and agreeing to the terms and conditions.


Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.


Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


Australian Opal Pricing Tool (by OzOpal)

The “Australian Opal Pricing Tool (by OzOpal)” provides an $AUD Opal carat price appraisal (based on a custom database and current market statistical data), and is intended for use by people with knowledge of the Australian Opal Industry. (in-depth help is provided for ‘paid subscribers’ and OzOpal may provide limited support for users at their discretion).

The generated report does not purport to be a certified valuation of any stone for insurance purposes, though, if the pricing tool is used by a qualified and registered gemstone valuer, the generated gemstone appraisal could be the best supporting information available to add to fair market value appraisals, traditional insurance replacement purposes, superannuation, auctions or retail replacement valuations etc.

If a ‘subscriber’ is not satisfied with the ‘tool’, they can contact OzOpal within 24 hours of purchase by email (, or via our contact page, and OzOpal will refund the ‘current subscriber’ their total subscription price (minus any duties or taxes or fees charged from payment gateways or institutes) E.g. at the time of writing this, Paypal charges 2.6% per transaction, and this will be subtracted from the refund.

Only ‘paid subscribers’ may use the “Australian Opal Pricing Tool (by OzOpal)” at their discretion within their subscription period. Unauthorised sharing of login details will result in revocation of subscription and forfeiture of any remaining subscription fees for the remaining subscription period. Any evidence of reverse engineering source code, copying, saving and repurposing the ‘pricing tool’ algorithm for monetary gain could lead to litigation.

OzOpal disclaims any liability for any “loss” or “damages” incurred by using the “Australian Opal Pricing Tool (by OzOpal)”. The reliability of the generated appraisal is solely dependent on the accuracy of input provided by the subscriber, based on their knowledge and interpretation of Australian Opal Nomenclature and general Opal terminology used within the Australian Opal industry.


Changes to this privacy policy

OzOpal has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

(Postal Address): PO Box 1090

(Town/Suburb): Port Macquarie

(State): NSW  –  “NSW” is an abbreviation of New South Wales.

(ZIP / Postcode): 2444

(Country): Australia

Phone:   +61 4 2791 1101


ABN:   65 049 783 273


This document was last updated on Monday, April 19th, 2021